Reporting an Outage
Check your breakers/fuses to make sure they are working properly.
After business hours, weekends and holidays, call 1-866-430-4293. During regular business hours, our Bath office may be reached at 607-776-4161 or 800-843-3414 and our Cherry Creek office may be reached at 716-296-5651 or 800-883-8236.
Have your name, service address, current telephone number and account number ready.
Short Term Power Interruptions
Record the time of day and length of the interruptions.
Call the Line Department at (800) 843-3414.
If you have been told by the Cooperative's staff that your outage was a transmission outage, please follow these instructions and complete a complaint form to be mailed to the Public Service Commission.