If you or a family member depend on medical equipment for life support, let us know. We will place a medic alert tag on your meter and place you on our medical list. If we have a planned outage, we will make every effort to notify you ahead of time. As a precaution, we suggest installing a standby generator for emergency use. Please contact Member Services at (800)843-3414 or chayes@steubenrec.com with your information.